Business Operations Manager, QLS

Quince(11 days ago)

HybridFull TimeSenior$125,000 - $165,000Operations

About this role

Quince is hiring a founding Business Operations Manager to establish and scale Quince Logistics Services (QLS). The role will define the operational foundation—contracts, pricing, onboarding, playbooks, and customer support—and partner closely with Product and Engineering while working directly with clients and partners in China and Hong Kong. This is a highly hands-on individual contributor position reporting to the Head of New Business.

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Required Skills

Business Operations
Logistics
Supply Chain
Process Design
Documentation
Pricing Models
Unit Economics
Customer Facing
Communication
Product Collaboration

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About Quince

quince.com

Quince is a direct-to-consumer brand that offers high-quality wardrobe and home essentials at radically low prices. They source premium materials—Mongolian cashmere, Italian leather, Turkish cotton and washable silk—and sell apparel, footwear, home textiles and leather goods with no middleman markup. Quince emphasizes classic design, durable construction and transparent pricing to make luxury basics accessible to more people. The brand targets value-conscious shoppers who want elevated essentials without premium retail markups.