Business Process Analyst – SOP & Process Documentation

TNT Crane & Rigging is seeking a Junior Business Process Analyst to document business operations and system workflows by creating clear Standard Operating Procedures (SOPs) for various teams. The role involves shadowing users, building process maps, and applying Lean Six Sigma tools to identify waste and standardize processes across branches. This position offers mentoring from senior IT and business leaders to help turn system workflows into accurate, user-friendly documentation.