Business Process Consultant

The Business Process Consultant designs, optimizes, and standardizes business processes to support new products, services, and business ventures. This role focuses on end-to-end process integration, leveraging digital tools and automation to drive efficiency, cost reduction, and improved customer and partner satisfaction. The consultant leads cross-functional initiatives, collaborates with process owners to define SLAs, and promotes process stewardship across the organization. Acting as part of the BPM Center of Excellence, this position ensures governance, continuous improvement, and alignment of processes with business strategies.