Business Process Expert, Customer Service
Stryker(26 days ago)
About this role
Lead Order Management Business Process initiatives to build capabilities within the Customer Experience organization, focusing on process standardization, automation, and continuous improvement. The role drives strategy, coaches and develops team members, and partners with stakeholders and external suppliers to deliver sustainable order management solutions.
Required Skills
- Process Management
- Customer Service
- Operations
- Process Improvement
- Project Management
- ERP Systems
- CRM Systems
- Automation
- Stakeholder Management
- Training
Qualifications
- Bachelor Degree
- Project Management Certification
- Lean Belt (Yellow)
- Six Sigma Training
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