Genworth

Business Process Improvement Specialist

Genworth(3 days ago)

HybridFull TimeMedior$65,500 - $126,300Operations
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About this role

The Business Process Improvement Specialist at Genworth focuses on leading projects to enhance operational efficiency and customer experience within the LTC Contact Center. The role involves analyzing and defining process improvements, collaborating across teams, and supporting strategic initiatives to ensure compliance and increase productivity.

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Required Skills

  • Process Improvement
  • Project Management
  • Stakeholder Management
  • Analytical Skills
  • Change Management
  • Risk Management
  • Compliance
  • Team Leadership
  • Communication
Genworth

About Genworth

genworth.com

Genworth is a financial services company specializing in long-term care insurance and related solutions. With a focus on helping individuals plan for and manage their long-term care needs, Genworth offers a range of products including care funding and care services. The company is committed to providing innovative financial solutions and customer support to address the complexities of aging and healthcare costs as individuals plan for their future. Genworth aims to empower customers with the knowledge and tools necessary for effective care planning.

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