USAA

Business Process Owner Senior - Member Communications

USAA(13 days ago)

San Antonio, TXOnsiteFull TimeSenior$93,770 - $179,240Member Communications
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About this role

The USAA Business Process Owner Senior is responsible for overseeing and improving the intake, prioritization, and sequencing processes within the Member Communications 'Air Traffic Control' system. The role involves developing strategies, managing process performance, and leading continuous process improvements to enhance business operations and stakeholder communication.

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Required Skills

  • Process Mapping
  • Process Modeling
  • Data Analysis
  • Lean
  • Business Process Management
  • Process Improvement
  • Risk Management
  • Stakeholder Communication
  • Performance Metrics
  • Change Management
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About USAA

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