Business Services Specialist I

The Business Services Specialist I is an entry-level front-line role responsible for delivering in-person and virtual customer service across multiple campus locations and service channels. This position performs administrative, financial, and operational support functions across key service areas including cashiering, PantherCard operations, parking, onboarding support, and payroll-related inquiries. The role ensures accurate transaction processing, responds to routine and moderately complex service inquiries, and escalates non-routine issues to appropriate staff.