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Business Services Specialist II at Cox Automotive Inc. - ApplyBlast

Business Services Specialist II

Cox Automotive Inc.

28 days ago

Carmel, Indiana, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

NextGear Capital, a Cox Automotive brand, is seeking a Business Services Specialist II to join the Customer Care team and handle inbound calls and emails related to universal source auctions. The role involves resolving auction inquiries, building positive client relationships, and utilizing proprietary software for research and data entry. This hybrid position requires strong communication and problem-solving skills to navigate automotive auction processes and policies.

Responsibilities

Handle inbound calls and emails regarding auction operations and account inquiries
Investigate and resolve complex auction issues using analytical thinking and proprietary software
Build positive relationships with clients and internal departments to facilitate business needs

Skills

About Cox Automotive Inc.

coxautoinc.com

Headquarters

Atlanta, Georgia, United States

Company Size

10001+ employees

View Profile

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.