USAA
USAA is seeking a Business Strategy Analyst to support strategic decision-making for the Member Value Contact Center. The role focuses on leveraging analytics to generate insights on industry trends and guide USAA’s direction in relation to contact center operations and member experience. This position is remote-eligible in the continental US with occasional travel; employees within 60 miles of a USAA office will be on-site four days a week, and relocation assistance is not available.
USAA (United Services Automobile Association) is a financial services company providing insurance, banking, and investment products exclusively to military members, veterans, and their families. Founded on a commitment to serve those who serve, USAA offers a wide range of products including auto, home, and life insurance, as well as retail banking and portfolio management services. USAA is consistently recognized as one of the world's most admired companies and a top military-friendly employer.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for USAA.
61% above the average for this role
USAA Selects Chris Curtin as Chief Marketing Officer to Advance Value-Driven Brand Leadership
2 weeks ago
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