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4171430P
The Business Systems Analysis Specialist serves as a senior agent within the Clinical Service Desk, handling inbound customer calls and Self Service tickets to resolution in a 24x7x365 call center environment. This fully remote role requires schedule flexibility and focuses on resolving clinical components of the Epic EHR suite while mentoring service desk staff. The position supports customers across North America with a commitment to timely issue resolution and continuous service improvement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 4171430P.
11% below the average for this role
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