Business Systems Analyst

Diligent Corporation(3 months ago)

HybridFull TimeSenior$128,202 - $172,078 (estimated)Commercial Operations

About this role

The Business Systems Analyst at Diligent works at the intersection of Commercial Operations and technology to ensure the company’s Salesforce-based commercial systems effectively support business objectives. The role partners with business stakeholders to enable scalable, reliable Salesforce solutions and contributes to the broader GRC SaaS platform by maintaining strong system quality and documentation. It supports continuous improvement of commercial workflows and integrations to drive operational efficiency.

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Required Skills

Apex
Triggers
Visualforce
Salesforce Flows
Process Builder
Lightning App Builder
Sales Cloud
Service Cloud
Community Cloud
CPQ

+7 more

Qualifications

Bachelor Degree in Information Technology or Computer Science
Master Degree in Information Technology or Computer Science
Salesforce Admin
Sales Cloud Consultant
Service Cloud Consultant

About Diligent Corporation

diligent.com

Diligent is a modern governance company that provides a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk and elevate governance. Its platform includes secure board collaboration/portal tools, entity and secretarial management, risk and compliance workflows, and analytics to simplify governance processes and improve decision-making. Diligent emphasizes security, regulatory compliance, and integration with enterprise systems to support transparency and accountability. Organizations worldwide use Diligent to streamline board operations, manage risk, and meet evolving governance and ESG requirements.