Business Systems Analyst

Zuora(8 days ago)

California, United States, Redwood City, CAOnsiteFull TimeSenior$115,800 - $159,150Customer Experience

About this role

A Techno-Functional Business Systems Analyst on Zuora’s Customer Experience team focused on shaping and improving post-sales processes. The role supports the company’s subscription-based Professional Services goals by contributing to process optimization and enhancing user experiences through Salesforce and PSA platforms.

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Required Skills

Salesforce
Certinia
PSA
Process Optimization
Business Analysis
Systems Integration
Workflow Optimization
Data Analysis
Problem Solving
Stakeholder Management

Qualifications

Salesforce Certified Administrator
Certinia PSA System Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified Platform App Builder

About Zuora

zuora.com

Zuora is a subscription and monetization platform that helps companies launch, price, bill, and recognize revenue for subscription, consumption, or hybrid business models. Its solution covers billing and payments, usage-based pricing, revenue recognition, order management, and analytics, with APIs and integrations to connect to CRM, ERP, and payment systems. Zuora is aimed at businesses transitioning to recurring revenue models, enabling finance, product, and operations teams to automate monetization, scale subscriptions, and maintain compliance.