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Business Systems Analyst at Abbott Laboratories - ApplyBlast

Business Systems Analyst

Abbott Laboratories

5 months ago

3.7 on Glassdoor

California

Hybrid

Full Time

Senior

0 applicants

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About this role

The Business Systems Analyst – Customer Service at Abbott manages and supports technology solutions that enable the customer service organization to deliver best-in-class customer care. Acting as a liaison between business stakeholders and IT teams, the role involves defining system requirements, coordinating technology projects, and serving as a subject matter expert for key business systems within the Diabetes Care division.

Responsibilities

Analyze business processes to define and document system requirements
Partner with system users to understand business needs and collaboration on workflows
Track and manage system enhancement requests while collaborating with technical teams
Support implementation of new systems including user training and process adoption
Interface with external vendors providing technical services and products

Skills

Qualifications

BS in Computer ScienceBS in Management Information Systems

About Abbott Laboratories

abbott.com

Innovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.