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Business Systems Analyst at City of Charlotte - ApplyBlast

Business Systems Analyst

City of Charlotte

5 days ago

4.0 on Glassdoor

Charlotte, North Carolina, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Business Systems Analyst supports, maintains, and optimizes the City's Cityworks application and related systems. This role involves analyzing business processes, translating requirements into system configurations, and ensuring data accuracy to support end-users. The position collaborates with IT teams and vendors to maintain stable and efficient system operations.

Responsibilities

Manage and configure Cityworks environments including upgrades and patches
Analyze business processes and translate requirements into system configurations
Create SQL queries and SSRS reports to support business decision-making

Skills

About City of Charlotte

charlottenc.gov

Headquarters

Charlotte, North Carolina, United States

Company Size

5001-10000 employees

View Profile

The City of Charlotte is the municipal government serving Charlotte, North Carolina, responsible for delivering public services including public safety, transportation, utilities, parks and recreation, planning, and economic development. It provides online resources and transactional services for residents, businesses, and visitors — from permits and bill pay to maps, public meeting information, and emergency alerts. Charlotte emphasizes sustainable growth, infrastructure investment, and community engagement through neighborhood programs, transparency, and partnerships with regional and private stakeholders.