Business Systems Operations Specialist

Braze

21 hours ago

4.2 on Glassdoor

São Paulo

Hybrid

Full Time

Junior

0 applicants

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About this role

A Business Systems Operations Specialist at Braze manages customer dashboard instances and platform access, ensuring customers have the right tools to maximize engagement. The role involves managing activation, deactivation, and access governance while supporting internal stakeholders and collaborating across teams.

Skills

Qualifications

3+ years of experience in a customer operations or support roleStrong understanding of customer engagement platformsExcellent problem-solving skillsStrong communication skills in EnglishAbility to work independently and as part of a team

About Braze

braze.com

Braze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.