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© All Rights Reserved. ApplyBlast.com
MCI
Support customer service, sales, and technical support interactions for a national cable service provider. Engage with customers across the country to resolve issues, promote products and services, and deliver an excellent customer experience. The role involves communication, problem-solving, and teamwork within a fast-paced environment.
Headquarters
Iowa City, Iowa, United States
Company Size
5001-10000 employees
Founded
2002
MCI (also marketed as MCI BPO) is a U.S.-based business process outsourcing firm that provides customer experience (CX) call center and BPO services to help organizations boost efficiency and reduce costs. Headquartered in Iowa City, MCI delivers outsourced contact center solutions — including CX-focused inbound/outbound support and back-office processing — to scale client operations. The company positions itself as one of the fastest-growing call center providers in the USA, emphasizing measurable cost savings and improved customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MCI.
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