Call Center Agent - 12 Month Contract

Rejuvenation Medical Group is seeking a Call Center Agent to serve as the primary communication link for patients seeking dermatology and cosmetic treatments in Western Canada. This role involves handling medical inquiries, managing patient scheduling, maintaining electronic medical records (EMR), and delivering a personalized positive experience from initial inquiry to post-treatment follow-up. Agents must possess strong communication skills, industry knowledge, and the ability to work flexibly within an on-site medical office environment.