Nuru
The Call Center Agent handles inbound and outbound customer calls, provides information about the company's services, and ensures a high level of customer satisfaction. The role includes using Salesforce for reporting and KPI tracking, assisting with first‑level technical or administrative issues, and maintaining accurate records of customer interactions.
Nuru (Swahili for 'light') is a company dedicated to enhancing energy connectivity in the Democratic Republic of Congo through solar-based solutions. The company deployed Congo's first solar-based mini-grid in 2017 and operates a 1.3MW solar hybrid site in Goma, the largest off-grid mini-grid in sub-Saharan Africa, with additional sites in Beni and the Oriental Province. Founded in 2015 as Kivu Green Energy, Nuru aims to provide 10 million Congolese people with world-class power by December 2030.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nuru.
Nuru didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role