Call Center Agent, X Money
xAI(3 months ago)
About this role
The Call Center Agent at X Money represents the brand and delivers empathetic, high-quality customer experiences for a fast-growing fintech. This role supports customers across voice, chat, and email while working in a high-energy, collaborative environment that values hands-on contribution and continuous improvement. Employees are expected to communicate clearly, prioritize effectively, and help maintain compliant and trustworthy customer interactions.
Required Skills
- Phone Support
- Chat Support
- Email Support
- Troubleshooting
- Fraud Handling
- CRM Documentation
- Issue Escalation
- Policy Compliance
- Metrics Management
- Shift Flexibility
+2 more
About xAI
x.aiCloudflare is an internet performance and security company that operates a global edge network to accelerate and protect websites, APIs, and applications with services like CDN, DDoS mitigation, DNS, and a web application firewall. It also provides edge computing (Cloudflare Workers), Zero Trust access and gateway tools, object storage (R2), streaming, load balancing, and other edge-first products so compute and data run closer to users. Developers and organizations pick Cloudflare for its large Anycast network, integrated security controls, simple APIs, and pricing that scales from free developer tiers to enterprise offerings.
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