Call Center Agent
Optima Dermatology(1 month ago)
About this role
A full-time Call Center Agent position at Advanced Dermatology and Skin Care Center based in Boardman, OH. The role is part of the practice support and back-office teams that optimize clinic operations and enable physicians to focus on patient care. This opportunity is within a growing, multi-site dermatology group committed to delivering high-quality dermatologic services.
Required Skills
- Phone Answering
- Call Handling
- Data Entry
- Appointment Scheduling
- Schedule Coordination
- Call Dispatch
- Computer Skills
- Insurance Knowledge
About Optima Dermatology
optimadermatology.comOptima Dermatology is a dermatology and medical aesthetics practice that provides comprehensive medical, surgical, and cosmetic skin care. Their clinicians diagnose and treat common and complex skin conditions—such as acne, eczema, psoriasis, and skin cancer—while offering aesthetic services like injectables, laser and light therapies, chemical peels, and medical‑grade skincare. The practice emphasizes individualized treatment plans, modern technology, and patient education to improve both skin health and appearance. Optima positions itself as a one‑stop clinic for therapeutic dermatology and appearance‑focused treatments.
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