Call Center Agent
AIG(1 month ago)
About this role
A Call Center Agent at AIG Seguros Mexico supports customers via the Mexico Contact Center, providing assistance related to insurance policies and claims. The role focuses on delivering timely customer support before and after claims events within standard weekday service hours. The position is part of AIG’s broader effort to improve customer experience in its insurance operations.
Required Skills
- Customer Service
- Call Handling
- Claims Support
- Policy Administration
- Billing Support
- Collections Support
- Renewals Processing
- Reinstatements
- Payment Processing
- Data Entry
+2 more
About AIG
aig.comAmerican International Group, Inc. (AIG) is a leading global insurance organization that offers a wide range of insurance and financial services across more than 190 countries and jurisdictions. Established in 1919, AIG specializes in property and casualty insurance, as well as life insurance and retirement solutions. The company is recognized for its innovation and commitment to customer service, consistently receiving awards for diversity and inclusion in the workplace. With a strong focus on risk management, AIG partners with clients to protect their assets and pursue growth opportunities.
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