La Clínica de La Raza
This role serves as the first point of contact for patients at La Clínica de La Raza's new call center, providing professional customer service and routing inquiries to the appropriate healthcare services. The position involves handling incoming calls, scheduling appointments, assisting with patient registration, and maintaining accurate records in the Electronic Health Record system. Success in this role requires strong interpersonal skills, the ability to remain calm in a fast-paced environment, and a commitment to delivering high-quality patient care.
Headquarters
Oakland, California, United States
Company Size
1001-5000 employees
Founded
1971
La Clínica de La Raza is a nonprofit community health center based in the San Francisco Bay Area, California, providing comprehensive, culturally competent healthcare to diverse and underserved populations since 1971. It offers a broad range of services including family medicine, pediatrics, dental, behavioral health, HIV/AIDS care, pharmacy, vision, radiology, WIC, and school-based health centers across multiple locations. La Clínica also supports patients with insurance enrollment assistance, sliding fee scale discounts, and community health education programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for La Clínica de La Raza.
7% above the average for this role
Call Center Representative
Geneva Community Health
Call Center Specialist
UMass Memorial Medical Center
Patient Support Agent
Ascend Vision Partners
Call Center Agent I
Clallam County Public Hospital District No. 2 (DBA Olympic Medical Center)
Patient Service Center Coordinator I
AltaMed Health Services
Patient Service Center Coordinator I
AltaMed Health Services