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Call Center Agent at Klivvr - ApplyBlast

Call Center Agent

Klivvr

11 months ago

3.4 on Glassdoor

Mohandeseen, Giza, Egypt

Onsite

Full Time

Junior

0 applicants

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About this role

A dedicated Call Center Agent is responsible for managing inbound and outbound customer interactions to resolve inquiries and ensure a seamless customer journey. The role involves providing accurate information on financing solutions and payment plans while maintaining high-quality service standards. Success in this position requires strong problem-solving abilities and effective communication skills to handle customer concerns and escalations efficiently.

Responsibilities

Handle inbound and outbound customer calls professionally and efficiently
Resolve customer complaints and inquiries regarding financing solutions
Log customer interactions accurately in the CRM system

Skills

About Klivvr

klivvr.com

Company Size

51-200 employees

Founded

2021

View Profile

Klivvr is a mobile-first fintech app that acts as a financial companion, helping users manage everyday spending, family budgets, and rewards in one place. It combines banking features with smart transaction tracking, savings and budgeting tools, and a prepaid card offering. Klivvr provides tiered plans and member benefits to tailor functionality and perks to different needs. The product is available on iOS and Android and emphasizes simple, clear money management.