Bedford Stuyvesant Family Health Center
The Bedford-Stuyvesant Family Health Center is seeking a Call Center Agent to serve as the initial point of contact for patients, managing high-volume calls for scheduling and registration while ensuring confidentiality and quality care. This role involves utilizing EMR systems to maintain accurate patient data, resolving member and provider issues, and cross-training to assist at the front desk as needed. The ideal candidate will be a reliable, energetic team player with strong interpersonal skills and bilingual Spanish proficiency.
Bedford Stuyvesant Family Health Center (BSFHC) is a community-based primary care center in Brooklyn, NY, focused on prevention, education, and critical support services for local residents. It offers a broad spectrum of services including dental, pediatrics, diabetes management, OB/GYN, adult care, cardiology, eyecare, and social work, along with counseling and wellness programs. The center emphasizes accessibility and affordability with a sliding fee scale, financial assistance, online bill pay, and a patient portal. BSFHC serves as a comprehensive medical home for families in the Bedford-Stuyvesant area, delivering culturally competent care in the heart of central Brooklyn.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bedford Stuyvesant Family Health Center.
20% below the average for this role
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