Call Center and Rebate Processing Representative
Guidehouse
About this role
A Help Center Representative provides customer support on behalf of a client, serving as an extension of the client’s business office. The role focuses on assisting participants, homeowners, and contractors by phone and correspondence, and supporting administration of a home energy rebate program through application tracking and documentation. The position is part of Guidehouse and supports program operations for client services.
Skills
Qualifications
About Guidehouse
guidehouse.comGuidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.
Recent company news
GuidehouseGuidehouse Named Best in KLAS for Strategy, Growth & Consolidation Consulting for 7th Year
3 weeks ago
GuidehouseVinay Singh to Lead Managed Services &Technology – India
Aug 27, 2025
GuidehouseGuidehouse Appoints Ron White as Chief Information Officer
Oct 30, 2025
GuidehouseFinancial Management AI Solution Powered by Databricks
1 month ago
GuidehouseGuidehouse welcomes new Payer-Provider leaders
Sep 18, 2025
About Guidehouse
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Guidehouse.
Salary
$51k – $68k
per year
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