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nttdata
A Call Center Associate at NTT DATA serves as the first line of support for customer issues and service requests across multiple channels. The role involves performing basic troubleshooting, documenting incidents in a ticketing system, and resolving queries within defined SLAs while adhering to standard operating procedures. Employees must effectively escalate unresolved issues to specialized technical teams while maintaining high levels of customer satisfaction.
Headquarters
Toyosu Toyosusentabiru, Tokio, Japan
Company Size
10001+ employees
Founded
1967
NTT DATA is a global IT services and consulting firm that helps clients transform through consulting, industry solutions, business process services, IT modernization, and managed services. It delivers sector-specific offerings across industries such as automotive, banking and financial services, healthcare, life sciences, manufacturing, utilities, retail, and the public sector. Services span digital transformation, cloud and infrastructure, data and AI, application development, and outsourcing to support end-to-end modernization and operations. Headquartered in Tokyo and part of the NTT Group, NTT DATA combines global scale with local industry expertise to serve large enterprises and governments worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for nttdata.
nttdata didn’t post a salary, so this is our estimate from similar listings.
346% above the average for this role