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Call Center Associate at Promise - ApplyBlast

Call Center Associate

Promise

8 months ago

2.9 on Glassdoor

Onsite

Full Time

Trainee

0 applicants

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About this role

The Call Center Associate at Promise provides compassionate support to individuals managing utilities debt by handling inquiries, guiding clients through services, and assisting with relief programs. The role involves clear communication, record-keeping, and supporting bilingual clients in a fast-paced environment.

Skills

About Promise

www.promise-pay.com

Headquarters

Oakland, California, United States

Company Size

11-50 employees

Founded

2017

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Promise is a technology company specializing in modernizing government and utility services through advanced payment solutions. Their platform enables streamlined relief distribution and repayment programs, focusing on efficient income verification and flexible payment plans to improve revenue collection and accessibility. By leveraging data-driven tools, Promise enhances engagement, increases participation rates, and helps organizations minimize costs while ensuring secure and transparent operations. The company aims to empower government agencies and utility providers with innovative solutions that drive community well-being and operational efficiency.