Call Center Contact Associate
Rhode Island Hospital(16 days ago)
About this role
A Contact Center Associate at Brown University Health is responsible for handling a high volume of calls, including emergency and non-emergency communications, for various health affiliates. The role involves efficiently routing calls, updating contact information, and responding to time-sensitive situations while maintaining a professional and compassionate demeanor.
Required Skills
- Communication
- Customer Service
- Medical Terminology
- Telephone Etiquette
- Emergency Response
- Radio Communications
- Call Center Operations
- Data Entry
- Problem Solving
- Critical Thinking
About Rhode Island Hospital
lifespan.orgLifespan is now Brown University Health. Our name may have changed, but our commitment to the highest-quality patient care has not.
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