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Call Center Coordinator at Fortrea - ApplyBlast

Call Center Coordinator

Fortrea

1 month ago

3.5 on Glassdoor

Madison, Wisconsin, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Call Center Coordinator supports participant recruitment by planning and executing strategies through media and community outreach. This role involves training staff, liaising with various supervisors and physicians, and monitoring recruitment progress to meet study goals. The position requires maintaining accurate records, producing reports, and ensuring high-quality customer service within a medical setting.

Responsibilities

Support participant recruitment through planning and execution of recruitment strategies
Train new employees and monitor call center staff performance
Setup studies in Recruitment SharePoint and produce recruitment reports

Skills

Qualifications

Associate degree in CommunicationAssociate degree in Health Administration

About Fortrea

fortrea.com

Headquarters

Lake Park, North Carolina, United States

Company Size

10001+ employees

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Fortrea, a leading CRO, advancing clinical trials through patient-focused clinical solutions that accelerate clinical development, drive trial success, and bring innovative therapies to those who need them most.