Call Center - Customer Service Agent (On-Site) - Full Time
Renuity Home(25 days ago)
About this role
A Call Center Customer Service Agent at Mad City Windows & Baths supports lead generation and sales by processing homeowner information, confirming availability, and gauging interest for home improvement projects. This role involves managing appointment entries in the CRM, handling inbound and outbound calls, and participating in team contests to achieve goals. Strong communication skills, motivation, and the ability to multitask in a technology-driven environment are essential for success in this position.
Required Skills
- Customer Service
- Appointment Management
- CRM Software
- Call Handling
- Documentation
- Communication Skills
- Outgoing Personality
- Goal-Driven
- Team Mindset
- Reliability
+3 more
About Renuity Home
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