Call Center - Customer Service Agent (On-Site) - Part Time

Renuity Home(25 days ago)

Madison, WIOnsiteFull TimeJunior$68,354 - $91,829 (estimated)Field

About this role

A Call Center Customer Service Agent at Mad City Windows & Baths processes lead generation by verifying homeowner information and setting appointments for home improvement services. This part-time on-site role involves managing inbound and outbound calls, documenting interactions in the CRM, and supporting sales efforts across multiple markets. The position requires strong communication skills, a goal-oriented mindset, and the ability to navigate technology effectively, as well as participation in team contests to achieve performance goals.

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Required Skills

Customer Service
Lead Generation
CRM Management
Communication Skills
Outgoing Personality
Goal-Driven
Team-Oriented
Reliability
Multitasking
Technology Navigation

About Renuity Home

renuityhome.com

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