Call Center Customer Service Representative
urbansolution
About this role
A Call Center Customer Service Representative handles inbound and outbound calls, resolves customer queries, and maintains customer records. They also inform customers about promotional offers and process refunds.
Skills
Qualifications
About urbansolution
urbansolutions.infoUrban Solutions is a Hamilton-based planning and land development consultancy that helps clients navigate growth and regulatory processes to move projects forward. Their services include Official Plan Amendments, Zoning By-law Amendments, site planning, public consultation, and development feasibility for residential, institutional, and commercial developments across the GTHA and Southwestern Ontario. The firm brings municipal planning advisory, project management, and strategic planning expertise to complex approvals, including Ontario Land Tribunal matters and expert testimony. Urban Solutions emphasizes community-focused outcomes and aims to translate regulatory requirements into clear, deliverable solutions for developers and communities.
About urbansolution
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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