Group O
Group O is seeking a Call Center Customer Service Representative to serve as the first point of contact for clients, managing inquiries and resolving issues to ensure customer satisfaction. The role involves delivering exceptional service through effective communication, active listening, and problem-solving while maintaining accurate records of all interactions. The ideal candidate will possess strong verbal communication skills, a customer-focused mindset, and the ability to work remotely in a fast-paced environment.
Headquarters
Milan, Illinois, United States
Company Size
1001-5000 employees
Founded
1974
Group O is a business process outsourcing (BPO) provider with 50 years of experience delivering supply chain, packaging, and incentive marketing solutions. The company offers end-to-end, technology-enabled services—including fulfillment, packaging/kitting, incentive program management, and analytics—to help clients streamline operations and engage customers. Group O focuses on customizable, scalable solutions that leverage operational expertise and data to improve efficiency, speed to market, and the customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Group O.