Call Center Executive (Emiratized role) - Full time
First Abu Dhabi Bank
About this role
This role involves providing exceptional customer service in the banking sector, handling inquiries and resolving issues through inbound and outbound calls, while maintaining quality standards and ensuring confidentiality. The position aims to enhance customer satisfaction, support upselling efforts, and adhere to bank policies and legal regulations.
Skills
Qualifications
About First Abu Dhabi Bank
bankfab.comFirst Abu Dhabi Bank (FAB) is a leading UAE bank offering retail, private, corporate and investment banking across the UAE and the region. For personal customers it provides current and savings accounts, credit cards, mortgages, personal loans, wealth management and investment products, plus Sharia-compliant (Islamic) banking solutions. FAB operates a broad branch and ATM network alongside online and mobile banking platforms and customer care services. It also serves corporate and institutional clients with trade finance, treasury, capital markets and securities services.
About First Abu Dhabi Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$43k – $59k
per year
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