Call center Executive
Meraki Group(4 months ago)
About this role
Meraki Education is seeking customer-oriented call center associates to support families interested in admissions and ensure a positive experience with the school. The role focuses on representing the school professionally, maintaining records in CRM systems, and supporting overall parent satisfaction while adhering to company policies.
Required Skills
- Inbound Calls
- Outbound Calls
- Customer Service
- CRM
- MS Office
- Communication
- Active Listening
- Problem Solving
- Escalation
- Call Scripting
+3 more
Qualifications
- Bachelor's Degree
About Meraki Group
meraki-global.comMeraki Global is a forward-thinking company that specializes in providing innovative technology solutions and digital services. With a focus on enhancing business processes and customer experiences, they offer a range of products that leverage advanced software and data analytics. Meraki Global aims to empower organizations by harnessing the power of technology to drive efficiency and growth across various industries. Their commitment to delivering high-quality service and support positions them as a trusted partner for businesses looking to thrive in a digital-first world.
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