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© All Rights Reserved. ApplyBlast.com
Frank Gay Services
The Frank Gay Contact Center Team Lead rallies the team to ensure high-quality customer care and efficient daily workflows. This individual acts as a coach and traffic controller, managing call queues, technician scheduling, and resolving escalated issues in a contact center environment. The role requires balancing incoming call volumes and providing real-time support to Customer Service Representatives while tracking shift-level performance metrics.
Headquarters
Winter Park, Florida, United States
Company Size
51-200 employees
Founded
1976
Frank Gay Residential is a home services company providing HVAC, plumbing, and electrical repair, installation, and maintenance for residential customers. It serves homeowners in Central Florida.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Frank Gay Services.
28% below the average for this role