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© All Rights Reserved. ApplyBlast.com
Hackett
The Call Center Lead serves as an advanced Tier 1 support resource for employees, managers, and internal agents using Oracle HCM Cloud and Workforce Software applications. This role acts as a guide, mentor, and escalation resource for the broader Tier 1 support team without direct management responsibilities. The position requires deep system knowledge, strong customer service skills, and the ability to ensure consistent service delivery and process adherence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hackett.
Hackett didn’t post a salary, so this is our estimate from similar listings.