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General Dynamics Information Technology
As a Senior Manager/Call Center Manager in the Contact Center department, you will oversee daily operations for a Medicaid-related call center while leading, training, and evaluating dedicated customer service staff. The role involves managing complex government and defense projects, ensuring adherence to quality standards, and advising supervisors on escalated customer issues within the Montgomery, AL area.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
18% above the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025
