Unicare Community Health Center
The Call Center Manager leads the centralized call center for Unicare Community Health Center, overseeing agents, patient care coordinators, medical records, and referral staff to ensure timely, high‑quality patient service and efficient appointment scheduling across all clinic locations. The role involves managing daily operations, staffing, quality assurance, performance metrics, and continuous process improvement while collaborating with clinical, revenue cycle, IT, and quality improvement teams.
Unicare is a community health center that provides diverse selection of medical services designed specifically to cater to your healthcare needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Unicare Community Health Center.
Unicare Community Health Center didn’t post a salary, so this is our estimate from similar listings.
8% below the average for this role
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