State Employees Credit Union of New Mexico
The Call Center Manager leads the operations, performance, and staff development of the Call Center to ensure high-quality member experience and operational excellence. This role involves establishing service expectations, monitoring performance metrics, and implementing process improvements to enhance efficiency and compliance. The position requires strong leadership, analytical skills, and the ability to manage complex operational and employee matters in a high-volume environment.
Headquarters
Santa Fe, New Mexico, United States
Company Size
51-200 employees
Founded
1958
As a State Employees Credit Union Member, you have an active voice in a credit union that understands your specific needs. See why we're the best credit union in New Mexico.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for State Employees Credit Union of New Mexico.
22% below the average for this role