Call Center - Member Services Representative - eBranch (On-site)

The Call Center - Member Services Representative - eBranch role supports the Kiln Creek Office by handling telephone and digital member requests, explaining services, resolving issues, and referring complex matters to appropriate departments. The position requires maintaining professional service standards, meeting performance goals, and promoting credit union products and services to members and potential members. This full-time role operates on a standard weekday schedule with occasional Saturday shifts.