Call Center Operations Manager
Integrated Resources INC
About this role
This role involves managing a call center team and optimizing call center operations through staffing, technology, and quality initiatives. It requires coordination with various systems and continuous improvement of customer service metrics. The position is strategic, focusing on long-term planning and project leadership within the call center environment.
Skills
Qualifications
About Integrated Resources INC
irionline.comIntegrated Resources, Inc. (IRI) is a global talent acquisition and workforce solutions firm that partners with organizations to boost hiring potential. They provide end-to-end recruitment and staffing services—placing temporary, contract and permanent talent—and deliver workforce planning and hiring support across industries and geographies. IRI emphasizes tailored, scalable sourcing and compliance-aware hiring to help clients fill roles quickly with qualified professionals. Clients rely on their global reach, market expertise, and hands-on account support to streamline recruiting and workforce outcomes.
About Integrated Resources INC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Integrated Resources INC.
Salary
$75k – $95k
per year
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