HealthPartners
The Call Center Operations Manager provides leadership and operational oversight for high-volume healthcare appointment scheduling centers, ensuring safe, accurate, and timely patient access. This role is responsible for achieving service, quality, productivity, and financial goals while leading teams and designing future-state operations. The manager partners with cross-functional leaders to improve patient access, strengthen the patient experience, and ensure compliance with regulatory and organizational requirements.
Headquarters
Bloomington, Minnesota, United States
Company Size
10001+ employees
Founded
1957
HealthPartners is a nonprofit, integrated health care and insurance organization serving Minnesota and Wisconsin, providing top‑rated medical care and health plan options. It operates hospitals, clinics and medical groups that deliver primary and specialty services—such as cardiology and orthopedics—along with virtual care and care management programs. HealthPartners also offers individual, employer and Medicare insurance plans and member support for choosing and using benefits. The system emphasizes coordinated care, patient resources and digital tools to improve quality and access.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HealthPartners.
HealthPartners didn’t post a salary, so this is our estimate from similar listings.