Call Center- Patient Account Customer Service Rep- Partnership Services- Benson Tower

Ochsner Health(28 days ago)

HybridFull TimeJunior$67,158 - $89,453 (estimated)Patient Financial Services

About this role

This role handles patient billing inquiries for the health system, acting as a primary point of contact for patients with questions about their medical bills. The position supports the organization’s mission by ensuring timely, accurate responses and contributing to a positive patient experience. It is part of the broader patient financial services operations within the health system.

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Required Skills

Customer Service
Data Entry
Medical Terminology
Communication
Windows
Interpersonal Skills
Billing
Collections
Prioritization
Phone Support

Qualifications

High School Diploma
Bachelor's Degree

About Ochsner Health

ochsner.org

Ochsner Health is a not‑for‑profit, integrated healthcare system headquartered in New Orleans that delivers expert, innovative care across Louisiana and the Gulf South. It operates hospitals, medical centers, clinics and specialty programs offering comprehensive services from primary care to advanced specialty and surgical treatments. Backed by research, education and digital patient tools, Ochsner focuses on coordinated, patient‑centered care and regional access to complex services such as heart, cancer and transplant care.

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