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Call Center / PBX Agent at Starwood Hotels - ApplyBlast

Call Center / PBX Agent

Starwood Hotels

2 months ago

3.8 on Glassdoor

Tokyo, Tokyo, Japan

Onsite

Full Time

Junior

0 applicants

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About this role

The Call Center / PBX Agent will handle all incoming hotel calls, route them appropriately, and convey essential information to guests and staff. The role supports guests throughout their stay, from arrival logistics to departure, ensuring a smooth and enjoyable experience.

Responsibilities

Field and route incoming hotel calls
Provide on‑the‑spot solutions for guest needs
Assist with arrival and departure logistics

Skills

About Starwood Hotels

starwoodhotels.com

Headquarters

Miami, Florida, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Starwood Hotels is a luxury hotel brand management company that operates the award-winning 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. With a mission to improve the planet one hotel at a time, the company blends sustainability with high-end hospitality across its global portfolio of hotels, resorts, residences, restaurants, and wellness experiences.