Call Center Pharmacy Technician

Shields Health Solutions(4 days ago)

RemoteFull TimeJunior$40,000 - $50,000Healthcare

About this role

The Patient Outreach Coordinator role focuses on growing the patient base for a specialty pharmacy through outbound calls, patient education, and coordination of pharmacy services. The position involves communicating with patients, reviewing medical records, and assisting with medication-related supplies and storage needs. It offers flexibility in working hours and opportunities for certification in pharmacy technician credentials.

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Required Skills

Verbal Communication
Patient Engagement
Call Center
Pharmacy
Medical Records
Organizational Skills
Telephone Skills
Patient Advocacy
Microsoft Office
Attention to Detail

About Shields Health Solutions

shields.com

Shields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.

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