Med-Metrix
A Call Center Representative at Med-Metrix handles patient inquiries, resolves disputes, and processes credit card payments to manage self-pay balances. The role requires researching and locating information while utilizing healthcare claims codes and workflow systems like GE and Epic. Representatives must maintain confidentiality by adhering to HIPAA and PHI guidelines while meeting daily productivity standards.
Headquarters
Parsippany, New Jersey, United States
Company Size
1001-5000 employees
Founded
2010
Med-Metrix is a healthcare revenue cycle partner that delivers end-to-end solutions for hospitals and physician groups. They combine services — including patient intake, revenue integrity, revenue collection, and business insights & administration — with configurable technology stacks to streamline workflows and maximize revenue capture. Med-Metrix provides tailored tech stacks (Patient Intake, Revenue Integrity, Revenue Collection, Business Insights) and operational expertise to improve cash flow, compliance, and administrative efficiency. Their offering emphasizes technology-enabled automation and analytics to reduce denials and accelerate collections.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Med-Metrix.
Med-Metrix didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role
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