Call Center Representative - Hybrid
OysterLink(3 months ago)
About this role
A Guest Services Agent at Cinemark handles inbound calls and emails, assisting guests with questions, concerns, and complaints while ensuring high guest satisfaction. The role represents the voice of the company, requiring familiarity with company policies and in-theatre operations and availability to work nights, weekends, and holidays.
Required Skills
- Customer Service
- Call Handling
- Email Communication
- Multitasking
- Conflict Resolution
- Time Management
- MS Office
- Typing
- Problem Solving
- Escalation
About OysterLink
oysterlink.comOysterLink is the fastest-growing U.S. restaurant and hospitality job platform. Find a job from over 100k active ads or hire form over 400k hospitality talent.
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