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Call Center Representative I-(Onsite) at Loyola Medicine - ApplyBlast

Call Center Representative I-(Onsite)

Loyola Medicine

5 months ago

3.1 on Glassdoor

Rensselaer

Onsite

Full Time

Junior

0 applicants

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About this role

A Call Center Representative at St. Peter's Health Partner's serves as the first point of contact for patients, handling incoming calls to triage issues, schedule appointments, and coordinate care with clinical staff. The role involves verifying insurance eligibility, managing patient registration, and ensuring accurate documentation within electronic medical record systems while maintaining patient confidentiality.

Responsibilities

Answer and triage incoming patient calls
Schedule patient appointments with clinical staff
Verify patient insurance eligibility and registration
Document patient data in EMR systems
Coordinate care referrals and authorizations

Skills

Qualifications

High School Diploma or GED

About Loyola Medicine

loyolamedicine.org

Headquarters

Maywood, Illinois, United States

Company Size

5001-10000 employees

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Loyola Medicine is a not-for-profit health system providing comprehensive medical care across its hospitals and outpatient facilities in Illinois, including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. The organization offers urgent and specialty care, telehealth visits, online scheduling, patient portal access (MyChart), and streamlined access to medical records and billing.