Call Center Representative I
ibankpeoples
About this role
A Customer Solutions Center Representative I provides high-quality service through phone and digital channels in a fast-paced, multi-channel contact center. This role handles routine to moderately complex customer requests, supports internal teams, and ensures positive customer experience while following established procedures and escalation guidelines.
Skills
Qualifications
About ibankpeoples
ibankpeoples.comPeoples Bank is a community-focused financial institution offering personal and business banking services. Its product suite covers everyday banking (spend, save, borrow, mortgages), business banking (accounts, loans, treasury management), and wealth and retirement planning (financial planning team, calculators). The bank emphasizes FDIC insurance and a local branch network, with convenient online resources, appointment scheduling, rates, and locations. Customers can access planning tools and resources to help manage their finances.
About ibankpeoples
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for ibankpeoples.
Salary
$35k – $45k
per year
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